Thank you for using City Stories. This Privacy Policy explains how we collect, use, and protect information when you use the City Stories mobile application (the “App”), a location-aware audio guide that narrates the history, architecture, and culture of the places around you. By downloading or using the App, you agree to the practices described in this Privacy Policy.
City Stories is a mobile application that turns the place you're standing in into a story you can hear. Using your location, it surfaces nearby points of interest on a map and plays AI-narrated stories about them. Features include Walk Mode, which auto-plays the nearest story as you move, and Look Around, a live camera-and-voice guide that answers questions about what you see.
You can explore many of the App's features without creating an account. If you choose to save favourites, sync across devices, or contact support, we may collect the information you provide, such as an email address.
Because City Stories is location-aware, the App uses your device location to show nearby stories, power Walk Mode, and personalise Look Around to where you stand. Location is used on your device to deliver these features in real time. We do not sell your location data or use it to build advertising profiles.
Look Around requires access to your camera and microphone so the AI guide can see what you see and respond to your questions. These streams are processed to generate a response and are not used for any other purpose. You control this access through your device permissions.
When you use the App, we may automatically collect limited technical information, including:
Any information collected is used solely to:
We do not use your information for advertising, marketing, or commercial profiling purposes.
The App uses limited third-party tools to support its operation, including:
We do not sell, rent, or share your personal data with any third party for their own marketing or commercial purposes.
Your preferences and saved places are stored on your device and, where you opt into sync, on protected servers. Any technical or analytics data transmitted to us is transferred securely and retained only for as long as necessary.
City Stories is intended for use by adults and older teens. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
You have the right to:
To exercise any of these rights, please contact us using the details below.
We may update this Privacy Policy from time to time to reflect changes to the App or applicable law. Any significant updates will be reflected by revising the “Last updated” date at the top of this page.
City Stories
Email: hello@citystories.app